At Your Appointment…
In person appointments Wyoming: 690 S HWY 89 Suite 201, Jackson, WY in the Mental Wellness Collaborative. Please wait in the waiting area and your provider will come out to greet you at the time of your appointment.
In person appointments Idaho: 1300 Arrowhead Plaza, Suite 6, (off of Valley Centre Drive) Driggs, ID. Please wait in the lobby where your provider will greet you.
Virtual appointments: You will receive a video link within 1 hour of the scheduled appointment time. The link may be found in your email (check your spam) and/or texted to you. You may also find this link in your patient portal. There is no need to enter a meeting ID or password. Your provider will join the meeting within 5-10 minutes of your scheduled appointment. If we do not see you within 5 minutes of the start of the meeting, your provider may try to reach you via email, text, or by phone. If we do not see you log in within 10 minutes of your scheduled appointment, your appointment will be cancelled and you will be charged a no show fee (amount depends on the duration of the scheduled appointment).
After Your Appointment…
After you are seen at our clinic, your provider will develop a Visit Summary that outlines treatment recommendations. You can find this summary in your patient portal. Please review this summary as it may contain important information. If a medication has been indicated for treatment, the prescription will be sent to your preferred pharmacy by the end of the business day that you are seen.
Our biller will submit your insurance claim within 3 business days of your visit. Be sure to share your updated insurance information with us. After 3 days, if we do not have current insurance information, we will submit an invoice for payment. If you consented to have your credit card on file charged during the intake process, we will use that credit card to charge any balances such as co-pays, etc. Please let us know if you DO NOT want your credit on file to be charged.
